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AppleCare for Enterprise

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AppleCare for Enterprise

Why Choose AppleCare for Enterprise

The day you need help with your devices can come suddenly, and when it does, it’s reassuring to know that you can reach out to the experts who know their products inside and out — Apple themselves.
 

With AppleCare for Enterprise, you have a single point of contact for service and support. Most issues can be resolved with just one call. Since Apple designs the hardware, operating system, and many of the applications, having access to their AppleCare products provides peace of mind for you as a user.

AppleCare for Enterprise offers your company flexible service and support options, on-site hardware repairs, and next-business-day device replacement.

AppleCare for Enterprise is available with volume-based pricing, starting at a minimum of 50 devices.

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Repair or replace device

Repair or replace up to ten percent of iOS devices or repair up to four percent of Macs — no matter the reason.

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Global on-site hardware service

On-site service for all covered Apple devices, as soon as the next business day.

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Support for end users

  • Priority access to Apple customer support 24/7 for end users.
  • Support in local language during business hours.
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Coverage at the IT department level

  • Includes one enterprise-level incident per year.
  • Available 24/7 with a one-hour response time for high-priority issues.
  • Additional IT support is available with the purchase of AppleCare OS Support.
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Benefits you receive, in addition to your legal rights as a consumer:

  • A single point of contact for support from technical experts.
  • Multiple service options for Apple hardware.
  • Included software support.

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