Techstep | Device Lifecycle Management

We are control freaks

In a positive way. The freedom of responsibility is a wonderful thing, but certain things can easily spiral out of control. Companies and their digital devices are one of those things. Our powerful Lifecycle portal has the ability to control every aspect of a device's lifecycle, all the way from purchasing and onboarding to offboarding and recycling.

55%

of IT decision-makers state that a benefit of Device as a Service (DaaS) is that their IT teams can focus more on strategic tasks.

72%

of the biggest companies in the Nordics state that the environmental aspect is important when buying IT products and services.

53%

of Nordic enterprises  have worn out devices laying  around the office.

Standardised assortment

Freedom of choice within your company assortment, and devices ready to use straight out of the box makes for a great user experience.

Policy driven self service

Let your mobile policy come to life and set the rules for all lifecycle events, performed by the employees themselves.

Manage everything in a single portal

Stay in control and gain insights on the device estate on a micro and macro level by having all event details at your fingertips.

Valuable insights

A bird's-eye view of your mobile estate provides valuable insights and facilitates both reporting and decision making.

Automated lifecycle management as-a-service

Managing the lifecycle of thousands of mobile devices is a full-time job. Questions arise at every stage, from purchase to repairs and returns. With the implementation of our lifecycle service, the burden is lightened, enabling you to scale mobile usage in a controlled manner. We address the entire lifecycle by letting your mobile policy establish the rules. This allows you to automate processes and enhance user freedom through self-service options.

Policy driven self service

Put your mobile policy into real-life practice

By setting policy parameters on everything from purchasing amount to repair service and asset runtime, you can cut down on administrative tasks by letting the portal implement your company's decisions, minimising questions from employees.

Single sign-on experience
Employee self-service
Different user types and rights
Fixed amount covered by the company
Quarantine time after purchase
All users can purchase, repair, and return devices
Different repair options (24h, 48h, swap, protect)
End-of-life management (buyout, return, or recycle)

Standardised webshop assortment

Ready-to-go devices enable scalability

By pre-selecting your webshop assortment to accommodate different users and then applying zero-touch enrollment procedures, devices can be ordered and shipped directly to the hands of the end user.

Buy or lease devices, it's your choice
Ready to use straight out of the box
Company-specific assortment
Split payment with employees
Purchase selected accessories

Asset overview

Manage your estate and regain that 'on top of things' feeling

As a manager in the portal, we work to keep you on top of things, giving you the ability to administer, control, and monitor events related to your device estate and all end users and their devices.

Easy overview of all assets, users, and their belongings
Action-oriented status overview
See the remaining lifecycle time for all devices
Add your own labels for easy filtering
Get detailed information for each asset

Insight module

Achieve superiority with insights

Data on all lifecycle events is aggregated to present valuable insights related to all your assets for easy budgeting, purchase decisions, and ESG reporting.

Forecast upcoming device purchases
Keep track of device repairs
Gain insights on your mobile estate composition
Track your carbon footprint

Get started with Lifecycle

Power to the people and removing the question marks once and for all

We help companies put their mobile policy into play, with easy self-service governed by your policies. Our smooth Lifecycle portal addresses all lifecycle events, freeing up time, frustration, and questions for both the IT department and your users.

Managing large mobile estates is more than a full-time job. Questions arise on everything from available assortment to purchase, repairs, and what to do with your old device when it's time for a new one.

With the use of our lifecycle portal, we put your mobile device policy into practical use, allowing your IT department to decentralise everyday tasks and gain better control of the estate. Controlled user freedom, along with assembly-line-like lifecycle management, is a win-win for the IT department and the end-user.

Mobile policy

The company defines guidelines for available assortment, cost covered by the company, type of repair service, and how long a device should be used.

Asset management

All device lifecycle events are captured in the portal's asset management module. Swiftly get insights on a macro or micro level for direct actions or future budgeting.

Self service

Users are automatically logged in to the portal (SSO) and can handle purchase and repairs within the framework set in the company policy.

Enrolment

Ensure proper management and that the users get up and running without frustration by enrolling assets with the help of Apple Business Manager or Samsung KME.

Repair & exchange

When accidents happen, users can send the device in for repair or get it replaced without contacting the IT department.

Secure recycling

Make sure that end-of-life devices get put to use in a secure and sustainable way either bought by the user or erased and recycled by us.

Quarantine time

Skip costly chains of purchase approval by letting the portal set a quarantine time on all user purchases, preventing them from buying more than one device.

Automated events

Let the portal handle communication with users for purchase and return events based on your set lifecycle run time.

Carbon footprint

Gain insights on your carbon footprint related to device usage and facilitate mandatory ESG reporting.

Purchase forecast

Don't get surprised by big device investments with the use of the purchase forecast report.

Our partners

Our partners

Lifecycle management
for all your mobile devices
in a secure and sustainable way

We are control freaks

Interesting figures

of IT decision-makers state that a benefit of Device as a Service (DaaS) is that their IT teams can focus more on strategic tasks.

of the biggest companies in the Nordics state that the environmental aspect is important when buying IT products and services.

of Nordic enterprises  have worn out devices laying  around the office.

Scale your device lifecycle management without adding administration

Automated lifecycle management as-a-service

Put your mobile policy into real-life practice

Ready-to-go devices enable scalability

Manage your estate and regain that 'on top of things' feeling

Achieve superiority with insights

Power to the people and removing the question marks once and for all

Features you need for a hassle-free device life

Companies managing ten thousands of devices with Techstep

Learn more about Techstep Lifecycle!

Our partners

Lifecycle management for all your mobile devices in a secure and sustainable way

We are control freaks

Interesting figures

of IT decision-makers state that a benefit of Device as a Service (DaaS) is that their IT teams can focus more on strategic tasks.

of the biggest companies in the Nordics state that the environmental aspect is important when buying IT products and services.

of Nordic enterprises have worn out devices laying around the office.

Scale your device lifecycle management without adding administration

Automated lifecycle management as-a-service

Put your mobile policy into real-life practice

Ready-to-go devices enable scalability

Manage your estate and regain that 'on top of things' feeling

Achieve superiority with insights

Power to the people and removing the question marks once and for all

Features you need for a hassle-free device life

Companies managing ten thousands of devices with Techstep

Learn more about Techstep Lifecycle!

Lifecycle management
for all your mobile devices
in a secure and sustainable way

of Nordic enterprises  have worn out devices laying  around the office.