Our Customers | Techstep

Agata S.A.

Agata, a prominent furniture brand based in Poland, is renowned for its extensive collection of high-quality products, serving a diverse customer base locally and globally. The company turned to Techstep for a comprehensive solution to address issues with device deployment, security, and policy enforcement.

Agata S.A.

Facts

Sector

Sector:

Furniture Retail

Employees

Employees:

4000

Client since

Client since:

2022

Location

Location:

Poland

With 34 large-scale stores, Agata offers an impressive array of furniture and interior design accessories. Their stores, staffed with knowledgeable advisors, designers, and experts, showcase products from over 250 manufacturers from Poland and abroad.

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Challenge

As Agata continued to expand, the company encountered difficulties in handling their increasing number of smartphones and tablets spread across different places. The lack of a centralised system resulted in inefficient device deployment, security vulnerabilities, and difficulties in enforcing consistent policies and updates. Agata turned to Techstep to address their challenges comprehensively.

 

 

 

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Solution

Our assessment identified areas for improvement in Agata's device management processes. Customising the MDM solution to their needs, we streamlined device enrolment, security policies, and application management. Leveraging Essentials MDM software, we enabled remote management and configuration of Zebra devices, ensuring consistent settings and security. Robust security measures, including encryption and remote wipe capabilities, safeguarded sensitive data, while the solution facilitated efficient application deployment and management. Additionally, our provision of detailed reporting and analytics empowered Agata to monitor device usage, security compliance, and performance metrics effectively.

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Benefits

As a result, Agata experienced improved operational efficiency, reduced security risks, and a more cohesive device management strategy across their organisation. 

  • Efficiency Gains
    Streamlined device deployment and management processes minimised the time and effort required for device setup and updates.
  • Strengthened Security
    Bolstering device security through encryption, remote wipe, and compliance enforcement, reduced the risk of data breaches.
  • Consistent Policies
    Uniformity in device settings and policies across all locations ensured consistent user experience and advanced IT management.
  • Improved Compliance
    Ability to monitor and enforce compliance with company policies and security standards, ensuring that devices are used in accordance with best practices.
  • Remote Troubleshooting
    Remote management capabilities allowed the IT team to troubleshoot issues without physical device access, minimising downtime.

  • Enhanced Insights
    Reporting and analytics features provided valuable data on device usage patterns, empowering Agata to optimise operations through data-driven decisions.

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